Last Updated: October 28, 2026
Welcome to Advitty. This Refund and Cancellation Policy explains the conditions applicable to payments made for featured advertisements, premium listings, subscription plans, and other paid services available through our website, https://www.advitty.com/.
Advitty is an online classified platform that enables users to buy and sell new and pre-owned products.
By purchasing a paid service through Advitty, you acknowledge that you have read this policy. This policy is subject to applicable laws and does not limit any rights that cannot legally be excluded.
This policy applies to paid services offered through Advitty, including:
Featured Ads: Promotional placement designed to improve the visibility of classified advertisements.
Premium Listings: Listings with additional features or promotional benefits.
Subscription Plans: Fixed-duration plans providing access to specified features or benefits.
Other Paid Services: Additional advertising, promotional, or listing services introduced by Advitty.
The applicable price, service duration, included features, and other conditions will be displayed before purchase.
All refund requests are subject to verification and review.
Payments for services that have already been activated or delivered are generally non-refundable, except where a refund is required by law or expressly provided under the terms of the purchased service.
A refund may be considered in the following circumstances:
A duplicate payment was made for the same service.
Payment was deducted, but the purchased service was not activated.
A verified technical issue attributable to Advitty prevented delivery of the purchased service and could not reasonably be resolved.
Advitty was unable to provide the purchased service.
A refund is required under applicable law.
Where appropriate, Advitty may first attempt to resolve the issue by activating or restoring the service, correcting the payment, or extending the service period. Any remedy will be subject to applicable law and the circumstances of the case.
Featured advertisements provide promotional visibility for eligible classified listings.
Payments for featured advertisements are generally non-refundable once the promotional service has been activated or delivered.
A refund request may be considered if:
The featured advertisement was paid for but was not activated because of a verified technical issue.
The same featured advertisement was charged more than once.
Advitty was unable to deliver the purchased promotional service.
A refund is required by applicable law.
Refunds are generally not available merely because an advertisement did not generate the expected number of views, enquiries, leads, or sales, unless a specific result was expressly guaranteed as part of the purchased service.
Deleting a featured advertisement after activation does not automatically qualify the user for a refund.
Payments for premium listings are generally non-refundable once the purchased premium features have been activated or delivered.
A refund may be considered if:
The premium listing was paid for but the purchased features were not activated.
A duplicate payment was collected for the same service.
A verified technical issue prevented delivery of the purchased benefits and could not reasonably be resolved.
Advitty was unable to provide the purchased service.
A refund is required by applicable law.
Users are responsible for reviewing their listing details before purchasing premium features.
Deleting a listing, changing its details, or choosing not to use the purchased benefits does not automatically qualify the user for a refund.
Advitty subscription plans are offered for a specified duration, as displayed at the time of purchase.
Subscriptions are fixed-duration plans that require manual renewal. They do not automatically renew unless Advitty expressly introduces and discloses a different arrangement in the future.
The following conditions apply:
The subscription period begins according to the activation terms displayed at purchase.
Subscription benefits remain available for the purchased duration, subject to the applicable plan terms and Platform policies.
Users may choose whether to purchase another subscription when the current plan expires.
No recurring subscription payment will be initiated automatically under the current manual-renewal model.
Subscription fees are generally non-refundable once the plan has been activated, except where required by law or otherwise expressly stated.
Unused days, unused benefits, or partial subscription periods do not automatically qualify for a refund.
Refund requests involving duplicate charges, failed activation, or non-delivery of the purchased subscription may be reviewed.
If a subscription is purchased but is not activated due to a verified technical issue, please contact our support team for assistance.
Users may stop using or remove a listing in accordance with the features available in their Advitty account.
However, removing or deleting a listing does not automatically cancel a completed payment or entitle the user to a refund for an already activated promotional service.
If you believe that a paid service was activated incorrectly or that a technical issue prevents you from using it, please contact our support team.
Because Advitty subscriptions are purchased for a fixed duration with manual renewal:
Users do not need to cancel a subscription to prevent automatic renewal.
The subscription will expire at the end of its purchased duration unless the user manually purchases another plan.
Users may stop using their subscription at any time, but unused time is generally non-refundable.
Deleting an account does not automatically entitle the user to a refund for an active subscription.
Any cancellation or refund rights required by applicable law will be honored.
If money has been deducted from your bank account, card, UPI account, or another payment method but the service was not activated, please contact our support team.
Advitty will verify the transaction and investigate the issue.
If a duplicate payment or failed transaction is confirmed, an appropriate correction, reversal, service activation, or refund will be arranged, as applicable.
Please provide the following details when submitting your request:
Registered name or account details.
Transaction ID or payment reference number.
Date of payment.
Amount paid.
Name of the purchased service or subscription plan.
Payment confirmation or receipt, if available.
For your security, do not share passwords, OTPs, UPI PINs, or complete payment-card details.
To request a refund for an eligible payment made through the Advitty website, contact our official support team using the contact details provided below.
Please include your transaction reference and explain why you are requesting a refund.
Our team may request additional information to verify the payment and determine eligibility.
We aim to review refund requests within a reasonable period and communicate the outcome to the contact details provided.
Submitting a refund request does not guarantee approval. Each request will be assessed according to this policy, the service purchased, the circumstances of the transaction, and applicable law.
Once a refund is approved, Advitty will initiate the refund through the applicable payment gateway or payment method.
The time required for the amount to appear in your account may vary depending on the payment gateway, bank, payment method, and financial institution involved.
Where available, we will provide a refund confirmation or transaction reference to help you track the payment.
If an approved refund has not appeared within the timeframe communicated by the payment provider, please contact our support team.
If you believe that a payment was made without your authorization, contact your bank or payment provider immediately and notify Advitty where appropriate.
We may investigate reported incidents and cooperate with payment providers or competent authorities when legally appropriate.
Refund eligibility for unauthorized transactions will be determined in accordance with applicable law and the relevant payment provider's procedures.
Advitty provides an online classified platform for buyers and sellers to connect.
Unless expressly stated otherwise, payments for products purchased directly from other users are transactions between those users and are not payments for services provided by Advitty.
Requests relating to product returns, refunds, delivery, or disputes should generally be directed to the relevant seller.
This section does not exclude any rights or remedies available under applicable consumer protection laws.
Advitty may update this Refund and Cancellation Policy to reflect changes in its services, pricing, payment processes, or legal obligations.
The revised policy will be published on this page with an updated “Last Updated” date.
Where required by law, Advitty will provide appropriate notice or obtain any necessary consent.
For questions about refunds, cancellations, failed payments, featured advertisements, premium listings, or subscription plans, please contact us using the details below.
Platform: Advitty
Website: https://www.advitty.com/
Mobile Application: https://play.google.com/store/apps/details?id=com.kewzz.ads
Support Email: [email protected]
Business Address: Lucknow, India
Please include your transaction reference and the name of the purchased service so that we can review your request.
Advitty – Buy, Sell & Discover.
This Refund and Cancellation Policy is subject to applicable laws of India and does not limit any statutory rights or remedies available to users.